Commercial Integrator Dec 2014 : Page 39

to his current position. Under his leadership, his region has grown in revenue and profitability, says Zettel. “Mark is an industry leader in technical operations with a strong understanding of sales,” he says. “He was critical in the implementation of AVI-SPL’s operations playbook across the company. He has a tremendous work ethic and attention to detail with an uncanny ability to inspire others.” Riek heads the company’s service operations, delivery and sales process. He set up the company’s process for running its service department in addition to building out services operations for its London office. “He has been instrumental as the architect and executive sponsor on some significant sales of our service offer-ings this year,” says Zettel. Patrick Clarke, senior system design engineer; Jessica Colon, service coordinator; and Brandon Murphy, senior systems design engineer at MSA Systems Integration Nominated by Shahriar Saadat, director of engineering, and Rob Higgins, N.J. operations manager, at MSA Systems Integration Saadat describes Clarke as “a very creative engi-neer. Patrick demon-strates excellent skills as an engine er, with CLARKE COLON MURPHY excellent research skills. He is knowledgeable and skilled in application, information and electronic security integration engineering. Patrick is very strong technically and strives to provide very solid and flexible solutions. Patrick’s friendly help, patience, and goal-oriented focus impressed many colleagues and me. “ As for Colon, the title doesn’t capture all the skills she possesses, says Higgins. “In addition to scheduling, dispatching and providing administrative support to her team and supervisor, Jessica pro-vides the highest level of customer service from inception of a call, to follow-up after completion,” he says. “Jessica’s upbeat personal-ity and passion for her job is a true asset to our company.” “When time is not on your side and projects needs to get done, [Murphy] is the man for the job,” says Saadat. “Brandon has served as a leader, innovator and expert in many areas” and “is able to clearly and effectively convey customers’ needs, recommend solutions and implement them with stellar results. He consistently demonstrated in-depth technical knowledge, a drive to keep the project moving, met milestones on time and was communicative of the project status. Stu Fedt, regional sales manager, and Jane Phillips, regional VP at AVI Systems Nominated by Kelly Perkins, marketing and communications manager at AVI Systems Fedt “truly cares about helping people — whether it’s finding the right solu-tion for a customer or helping out a colleague,” says Perkins. “He cares about his company, about the profes-FEDT PHILLIPS sion, and about the people.” He began his career in video at South Dakota State University producing and broadcasting educational materials including writing, shooting, editing and engineering of all aspects of program development. In addition, as part of faculty staff, he instructed a television tion undergraduate course. For several years, Fedt left the integrator side of the industry to develop new business relationships for Premier Studios in mul-tiple arenas. They include marketing services, production services, event staging services, AV Systems integration, and web/digital development services. After fulfilling his passion in this area, he has re-joined AVI Systems in the project development role and sales management for the Kansas City region. Phillips “has been a key leader at AVI Systems and in our indus-try for a long time,” says Perkins. She has actively recruited other women to AVI in leadership positions and mentored them. She manages multiple offices of AVI Systems while also a single mom raising her family. One of Phillips’ key mentors was Michael Vergauwen, who died five years ago while saving a man from drowning and is now memorialized with an annual InfoComm International scholar-ship. “That was difficult for Jane but I know she performs at a high level today in part for Michael,” says Perkins. Phillips helped to lead an entire staff through the demise of MCSI 10 years ago, traversing public bankruptcy and criminal scandal and retained the staff and helped them transition to AVI. “She works towards her mission, and does not ask for recognition,” says Perkins. Ben Hitt, director of audio visual integration at Applied Global Technologies (AGT) Nominated by Melissa Hudson, director of PR and marketing at AGT Hitt was promoted to his current position this year, following roles as research scientist, lead control sys-tem programmer and senior systems engineer. He expanded his certification portfolio with Crestron DMC-E-4K certification, SMART Technologies cer-HITT tification and Crestron Fusion Programming training. Devoted to designing collaboration spaces that are fit for the future and easy-to-use, Hitt guided multiple 4K installations for AGT, including a 4K touchscreen environment for an Air Force base, enabling the base to enhance communications and collabo-ration, such as mission-critical briefings, top-secret communica-tions, and the ability to dynamically review flight plans. In addition, Hitt completed a major expansion project for a global telecommu-nications company, including the design, integration and manage-ment of 200+ AV, video conferencing and mini-meeting rooms. Taking a customer-centric approach, Hitt continued to identify ways to help end users in 2014 solve problems and achieve goals, according to Hudson, whether it was addressing the analog sunset to implementing room automation processes to conserve energy to increasing room usage by rolling out room scheduling panels. Christopher Isak, project manager at GMS Global Media Services GmbH Nominated by Ling Tian, analyst at the Hong Kong Office of Technology Research Isak and the GMS team “have put hard work in a good, unbiased blog for AV and more directly on UC,” says Tian. “They are not firing info out on daily basis, but when I get the notification on something ISAK new, I always feel like I learned something new.” December 2014 Commercial Integrator | 39

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